Rules for visiting invictus fitness clubs
RULES FOR VISITING INVICTUS FITNESS CLUBS
These Rules for visiting the INVICTUS fitness club network (hereinafter - the Rules) establish mandatory requirements for conduct, safety, use of infrastructure and receipt of services on the premises of fitness clubs operating under the INVICTUS brand, regardless of club format (Invictus Fitness, Invictus Go, Invictus Girls, Invictus Kids, aqua zones and other formats).
The Rules have been developed for the following purposes:
to ensure the safety of life and health of Club Members, their guests and employees;
to create a comfortable, respectful and disciplined club environment;
to protect the property of the Club and the legitimate interests of all visitors;
to maintain unified INVICTUS service standards and club culture.
These Rules are an integral part of the Public Offer for the provision of fitness services by the INVICTUS fitness club network and must be observed by:
Club Members;
their guests;
accompanying persons;
legal representatives of minors;
any third parties present on the Club premises.
Ignorance of these Rules, as well as disagreement with them, does not release any person from the obligation to comply with them or from liability for their violation.
Continued use of the Club services, actual presence on the Club premises, registration in the Mobile Application, payment for services or acceptance of the Public Offer constitutes full and unconditional consent to these Rules.
In the event of any conflict between these Rules and the Public Offer, the provisions of the Public Offer shall prevail.
1. Invictus values and principles of interaction
1.1. The INVICTUS fitness clubs build their activities on unified corporate values that shape the club culture, service standards, approach to safety and principles of interaction between Club Members, their guests and employees.
1.2. The INVICTUS values constitute the interpretative basis of these Rules and apply when interpreting and implementing them and when resolving disputes related to presence on the Club premises.
1.3. Joy - fitness as a source of energy and joy
The Club seeks to create an atmosphere in which fitness is perceived as a source of energy, health and positive emotions.
The conduct of Club Members and their guests must contribute to maintaining a positive, safe and motivating environment.
1.4. Customer Obsession - absolute customer focus
The interests, safety and comfort of Club Members are a priority when organizing the space, services and processes.
The Club expects visitors to treat each other and the staff with respect and to observe the established Rules as a condition for quality service for everyone.
1.5. Excellence & Ownership - excellence and responsibility
The Club, its employees and Club Members act with an understanding of personal responsibility for:
the quality of the training process;
preservation of the Club property;
compliance with safety and order standards.
Violation of the Rules is regarded as a violation of the principle of responsibility for the common result.
1.6. We Are Invictus - we are Invictus
Personal example, discipline, respect for the INVICTUS brand, as well as proper conduct in the public space, are part of the club culture.
Club Members shall refrain from actions that may damage the reputation of the Club, other visitors or employees.
1.7. Decisiveness - decisiveness and observance of agreements
The Club follows the principles of:
timely decision-making;
recording agreements according to the model "who / what / when";
compliance with established procedures and protocols.
Club Members are expected to comply with deadlines, booking rules, cancellation rules and attendance procedures.
1.8. Team & People - team and people
Actions that create a threat, pressure or discomfort for other visitors are not allowed on the Club premises.
Mutual respect, proper communication and respect for boundaries are mandatory elements of being present in the Club.
1.9. Rerum Cognoscere Causas - to understand the causes and essence of things
The Club encourages a conscious approach to training, health and compliance with the Rules.
Recommendations of the coaching staff and personnel are aimed at reducing risks, improving the effectiveness of training and protecting the interests of Club Members.
1.10. Application of the Values
Compliance with these Rules is a practical manifestation of the INVICTUS Values.
Failure to comply with the Rules may entail response measures provided for by the Public Offer and these Rules, regardless of the violator's subjective perception.
2. General rules of conduct
2.1. General principles
2.1.1. Club Members, their guests and other persons present on the premises of the INVICTUS fitness club network shall comply with these Rules, public order standards and the requirements of the current legislation of the Republic of Kazakhstan.
2.1.2. Conduct on the Club premises must comply with the principles of mutual respect, safety, proper communication and inadmissibility of actions violating the rights, freedoms and legitimate interests of other persons.
2.2. Respectful conduct and prohibition of discrimination
2.2.1. Any forms of the following are prohibited on the Club premises:
aggression, threats and harassment;
insults and humiliation of dignity;
discrimination based on sex, age, nationality, language, religion, health status or any other grounds.
2.2.2. Actions creating conflict situations, provocations, as well as public disputes capable of disturbing the comfort and safety of other Club Members are not allowed.
2.3. Conflict and emergency situations
2.3.1. In the event of a conflict or dispute, the Club Member must immediately contact a representative of the Club administration or the duty employee.
2.3.2. Independent resolution of conflicts using physical force, threats or pressure is prohibited and may entail response measures provided for by these Rules and the Public Offer.
2.4. Music and technical support
2.4.1. Music, audio, video and other technical support in the Club is determined by the Club administration and is not subject to change upon individual requests of Club Members.
2.4.2. Unauthorized switching on, switching off, adjustment or use of the Club audio, video, computer and engineering equipment is prohibited.
2.4.3. The use of sockets and power sources for charging personal devices is allowed only with the permission of the Club staff.
2.5. General restrictions and prohibitions
2.5.1. Conduct causing discomfort to other visitors is prohibited on the Club premises, including:
loud conversations;
aggressive forms of communication;
use of obscene language.
2.5.2. Changing clothes is permitted only in designated locker rooms according to their functional purpose.
2.5.3. Entry into training zones with sports bags, packages, backpacks and other bulky items is not permitted.
The Club staff may visually inspect such items for safety purposes.
2.5.4. If no change of footwear is available, the Club Member must use shoe covers.
2.5.5. Eating food is prohibited in training zones, recreation areas and locker rooms, except for specially designated places, if provided by the Club.
2.6. Information and visual policy
2.6.1. Posting announcements, conducting surveys and distributing advertising, informational or other materials on the Club premises is allowed only with the prior written consent of the Club administration.
2.6.2. Events, as well as photo and video shooting on the Club premises, are allowed only upon prior written approval of the Club administration, with mandatory indication of the purpose, format, timing and channels for use of the materials.
2.6.3. Protection of image and personal data.
In accordance with the legislation of the Republic of Kazakhstan on personal data and protection of image:
targeted photo and video shooting of other clients, employees and other visitors of the Club without their prior consent is prohibited;
recording and distributing images by which a person can be identified without that person's consent is prohibited;
the consent of third parties to shooting and/or publication must be obtained independently by the Club Member and under his/her own responsibility.
2.6.4. Permitted personal shooting.
A Club Member may take photos and videos only of himself/herself for personal, non-commercial purposes, provided all of the following conditions are simultaneously met:
no other persons appear in the frame or they cannot be identified;
the shooting does not interfere with the training process of other clients;
professional equipment is not used without approval from the Club;
the requirements of these Rules and the Public Offer are not violated.
2.6.5. Publications using the Club brand and infrastructure.
Posting on social networks, messengers, video hosting platforms and other public resources photo and video materials:
using the INVICTUS brand, logo, trademarks or corporate identity;
showing the Club premises;
involving employees or other clients;
containing signs of advertising, partner integration, promotion of goods or services or content monetization
is permitted only with the prior written consent of the Club and, where necessary, the relevant third parties.
2.6.6. Reputational restrictions.
It is prohibited to use photo and video materials created on the Club premises in a manner capable of damaging the business reputation of the Club, its brand, employees or clients, including publication of distorted, misleading or discrediting information.
2.6.7. Response measures.
If a violation of this section is identified, the Club administration may:
demand immediate cessation of shooting;
demand deletion of published materials;
restrict the Club Member's access to the Club;
apply other measures provided for by the Public Offer, including unilateral termination of the agreement.
The Club Member must immediately comply with the Club's request to delete materials and cease their use.
3. Safety rules
3.1. Intoxication and prohibited substances
3.1.1. Persons in a state of alcoholic, narcotic or other toxic intoxication, including residual signs of such condition, are prohibited from being on the Club premises.
3.1.2. Consumption of alcoholic beverages, narcotic, psychotropic and other prohibited substances is prohibited throughout the entire Club premises.
3.1.3. Smoking, including the use of electronic cigarettes, vapes, tobacco heating systems and similar devices, is strictly prohibited in all premises and throughout the Club territory.
3.2. Prohibited items and substances
3.2.1. It is prohibited to bring onto the Club premises:
firearms, cold weapons, gas weapons and other weapons;
explosive, flammable, toxic and radioactive substances;
strong-smelling, chemically active and other substances capable of causing harm to life, health or property.
3.2.2. The Club administration may deny access to or require a person to leave the Club premises if such items or substances are found in his/her possession.
3.3. Animals
3.3.1. Entry to the Club premises with pets, service animals or other animals is prohibited, except in cases directly provided for by the current legislation of the Republic of Kazakhstan.
3.4. Personal belongings and valuables
3.4.1. Personal belongings, clothing and footwear of Club Members must be stored in individual lockers in the locker rooms.
3.4.2. Club Members may use safe deposit boxes for storing valuables if such boxes are available in the Club.
3.4.3. The Club is not responsible for loss of or damage to personal belongings left unattended or placed outside specially equipped storage areas.
3.5. Access to staff-only and technical areas
3.5.1. Entry into staff-only, technical, engineering and other restricted-access areas of the Club is prohibited.
3.5.2. Unauthorized switching on, switching off, adjustment or use of any Club equipment, including engineering systems, is not allowed.
3.6. General safety requirements
3.6.1. Club Members must observe safety rules, requirements of instructions and directions of Club employees, as well as warning signs and notices placed on the Club premises.
3.6.2. In the event of a dangerous situation, deterioration of health, injury or threat to life and health, the Club Member must immediately inform a Club employee.
3.6.3. The Club may temporarily restrict or suspend access to separate zones, equipment or services in order to ensure safety and conduct technical, sanitary or preventive measures.
3.7. Extraordinary and emergency situations
3.7.1. In the event of accidents, emergencies or extraordinary situations (fire, smoke, flooding, power outage and other circumstances), Club Members must:
remain calm;
follow the instructions of Club employees;
leave the danger zone if necessary.
3.7.2. It is prohibited to obstruct evacuation, ignore staff instructions or create panic.
4. Rules for visiting the gym
4.1. General recommendations and admission
4.1.1. In order to ensure safety and reduce the risk of injury, the Club recommends that Club Members:
undergo a preliminary medical examination;
use an introductory (starter) training session with a Club instructor.
4.1.2. Visiting the gym is permitted only in the absence of medical contraindications to physical exercise.
4.2. Hygiene and order
4.2.1. When training in the gym, the Club Member must use a personal towel and place it on the surfaces of exercise machines, benches and other equipment.
4.2.2. After completing exercises, the Club Member must return the used equipment (dumbbells, bars, plates, mats and other items) to the specially designated places.
4.2.3. It is prohibited to leave sports equipment in passageways, near mirrors, walls or other places not intended for equipment storage.
4.3. Safety and exercise technique
4.3.1. The Club Member must comply with safety rules, equipment operating instructions and recommendations of duty instructors.
4.3.2. In the gym it is prohibited to:
drop sports equipment on the floor;
move or disassemble exercise machines without staff permission;
use equipment for purposes other than intended.
4.3.3. If any equipment malfunction is detected, the Club Member must immediately inform the duty instructor or administrator.
4.4. Liability for equipment
4.4.1. Club Members bear material liability for intentional or negligent damage to the Club property and equipment.
4.4.2. Independent repair of equipment is strictly prohibited.
4.4.3. Equipment may be temporarily unavailable for technical reasons (repair, maintenance, sanitary treatment) without compensation.
4.5. Use of inventory and auxiliary aids
4.5.1. Use of chalk is allowed only in specially designated areas and only with the permission of the duty instructor.
4.5.2. Use of other auxiliary aids and materials is allowed provided safety and cleanliness requirements are observed.
4.6. Personal training sessions
4.6.1. Personal training sessions in the gym are conducted exclusively by trainers who are members of the official coaching staff of the Club.
4.6.2. Conducting training sessions with the involvement of outside persons is prohibited.
4.7. Clothing and appearance
4.7.1. Visiting the gym is permitted only in specialized sportswear and closed sports shoes.
4.7.2. Training is prohibited:
in beach, home or open footwear (including flip-flops);
without the upper part of sportswear.
5. Rules for attending group training sessions
5.1. General requirements
5.1.1. During group training sessions, Club Members must strictly follow the instructor's instructions.
5.1.2. It is prohibited to distract the instructor, interrupt him/her, make comments or perform other actions that interfere with the training session and other participants.
5.2. Dress code
5.2.1. Participation in group training sessions is permitted only in specialized sportswear and closed sports shoes.
5.2.2. Training barefoot, in flip-flops, other open footwear or without the upper part of sportswear is prohibited.
5.3. Admission and presence in group program halls
5.3.1. Group program halls are intended exclusively:
for conducting group training sessions according to the approved schedule;
for personal training sessions with a Club trainer.
5.3.2. A Club Member is prohibited from being in a group program hall:
outside the time of his/her registered group training session;
during a personal training session of another Club Member.
5.3.3. It is prohibited to obstruct training sessions, including by publicly demonstrating personal religious, cultural or other beliefs.
5.4. Schedule and registration
5.4.1. Group training sessions are held according to the schedule posted on the Club information boards and/or in the INVICTUS Mobile Application.
5.4.2. Registration for group training sessions is carried out through the Mobile Application.
5.4.3. Participation in a group training session is confirmed by scanning the QR code provided by the instructor upon entry to the hall.
5.5. Cancellation, lateness and no-show
5.5.1. Cancellation of registration for a group training session is allowed no later than 2 (two) hours before its start.
5.5.2. In the event of:
late cancellation of registration;
absence from the training session without cancellation;
failure to confirm participation by scanning the QR code,
the Club may temporarily restrict the Club Member's access to group training sessions for up to 3 (three) calendar days.
5.5.3. The instructor may deny admission to a training session if the Club Member is more than 5 (five) minutes late.
5.6. Age restrictions
5.6.1. Persons under 14 (fourteen) years of age are not allowed to attend group training sessions unless otherwise provided by specialized children's programs of the Club.
5.7. Restrictions during classes
5.7.1. During group training sessions it is prohibited to:
use mobile phones;
perform own exercises or choreography without approval from the instructor;
use free weights without permission from the instructor;
use open containers with water or other drinks.
5.8. Use of premises
5.8.1. Separate halls and studios of the Club may be used exclusively:
within scheduled group training sessions;
for personal training sessions with a Club trainer.
5.8.2. Independent training in the specified premises without Club permission is prohibited.
5.9. Schedule changes
5.9.1. The Club administration may unilaterally make changes to the group training schedule.
6. Rules for providing personal training services
6.1. Terms of service provision
6.1.1. Personal training services are provided only after full advance payment in accordance with the terms of the Public Offer, the Registration Form and/or current Club tariffs.
6.1.2. Personal training sessions are conducted only by trainers who are members of the official coaching staff of the Club.
6.2. Restrictions and prohibitions
6.2.1. It is prohibited on the Club premises to conduct training sessions, consultations, instruction, exercise demonstrations or prepare training programs by persons who are not Club trainers.
6.2.2. Club Members are prohibited from:
providing training services to other persons;
using the Club premises and equipment for commercial gain.
6.2.3. Violation of this section is regarded as a material violation of the Rules and may entail response measures, including early termination of the Agreement.
6.3. Cancellation and rescheduling of a personal training session
6.3.1. Cancellation or rescheduling of a scheduled personal training session is allowed no later than 8 (eight) hours before its start time.
6.3.2. If the specified deadline is violated, the personal training session is deemed to have been conducted and the service is deemed to have been rendered in full.
6.4. No-show without notice
6.4.1. If a Club Member fails to attend a personal training session without prior notice:
the training session is deemed to have taken place;
the service is deemed to have been rendered;
no refund or rescheduling of the training session is made.
7. Rules for visiting the sauna, hammam and swimming pool
7.1. General safety requirements
7.1.1. Surfaces in sauna, hammam, bathhouse and swimming pool areas may be slippery.
Club Members and their guests must exercise increased caution and use clean non-slip change footwear.
7.1.2. Visiting thermal and water zones without change footwear or in outdoor shoes is prohibited.
7.1.3. Club Members must comply with sanitary requirements, safety rules and instructions of Club employees.
7.2. Conduct in thermal zones (sauna, hammam, bathhouse)
7.2.1. The sauna, hammam and bathhouse are intended exclusively for warming up and relaxation.
7.2.2. In thermal zones it is prohibited to:
splash or pour water, fragrances or other liquids onto the heater;
cover the heater with foreign objects;
dry or hang clothing and underwear;
stand or sit on shelves and benches wearing footwear;
be naked (only a towel, robe or swimwear is permitted);
perform any procedures, including peelings, scrubs, massage, cosmetic or hygienic manipulations.
7.3. Rules of conduct in the swimming pool area
7.3.1. In the swimming pool area it is prohibited to:
run or jump from the pool edges;
hang on lane ropes;
interfere with other visitors;
falsely call for help or imitate dangerous situations.
7.3.2. Entry into the swimming pool is allowed only using the ladder, with the back facing the water.
7.3.3. Swimming is carried out counterclockwise, with observance of distance and flow movement rules:
keep to the right side;
overtake only on the left;
do not stop in the middle of the lane;
do not cross lanes transversely.
7.3.4. The middle lane of the swimming pool is intended exclusively for persons who are confident swimmers and does not allow stops along the distance.
7.4. Access restrictions and training priority
7.4.1. During group training sessions, personal classes and Club events, the coaching staff and Club administration may temporarily restrict or close access to separate pool areas or lanes.
7.4.2. Priority is given to classes conducted according to the Club schedule.
7.4.3. Access to thermal and water zones may be temporarily restricted in the event of preventive, sanitary or technical work.
7.5. Responsibility for health and wellbeing
7.5.1. If lacking swimming skills, feeling unwell, fatigued or having medical contraindications, the Club Member must refrain from using the swimming pool and inform the duty instructor.
7.5.2. In the event of injury, cramps, pain, bleeding or a sudden deterioration in health, the Club Member must immediately stop the activity and contact a Club employee.
7.6. Clothing and appearance
7.6.1. Visiting the swimming pool is permitted only in swimwear made of synthetic materials of the established type:
women - one-piece or two-piece swimsuits;
men - swimming trunks (slips, briefs, shorts up to the knee);
children - swim briefs.
7.6.2. Use of swimming caps (disposable or rubber) in the swimming pool is mandatory.
7.6.3. Persons whose clothing does not meet the requirements of these Rules may be denied admission to the swimming pool area.
7.6.4. Systematic violation of dress code requirements (two or more times) may entail response measures up to termination of the Agreement.
7.7. Additional prohibitions
7.7.1. In thermal and water zones it is prohibited to:
consume food and any beverages, including water;
speak loudly, shout or interfere with the rest and training of other persons;
use mobile devices outside silent mode.
8. Admission of minors
8.1. General provisions
8.1.1. Admission of minors to the Club premises is carried out taking into account their age, service format, level of physical load and safety requirements.
8.1.2. Legal representatives bear full responsibility for the life, health, behavior and compliance with these Rules by minor Club Members.
8.1.3. By arranging Club membership, a guest visit or personal classes for a minor, the legal representative confirms the absence of medical contraindications and accepts the terms of the Public Offer and these Rules.
8.2. Age categories and general admission procedure
8.2.1. Persons under 14 (fourteen) years of age are admitted to the Club premises exclusively:
as part of personal training sessions;
as part of specialized sections or programs approved by the Club;
under the supervision of a Club trainer.
Independent visits to the Club by persons under 14 years of age are not permitted.
8.2.2. Persons aged 14 to 16 are admitted to the Club:
only when accompanied by a legal representative or personal trainer;
subject to written consent of the legal representative.
In the absence of accompaniment, access to the Club is not provided.
8.2.3. Persons aged 16 to 18 are admitted to the Club subject to the restrictions established by these Rules for separate zones and training formats.
8.3. Restrictions by zones and formats
8.3.1. Independent visits to the gym by persons under 18 are prohibited, except for personal training sessions subject to the conditions specified in Section 4 of these Rules.
8.3.2. Group training sessions may be attended by persons not younger than 16 years of age, unless otherwise provided by specialized children's programs of the Club.
8.3.3. Minors may visit the swimming pool and aqua zones in accordance with the requirements of Section 7 of these Rules and subject to age restrictions established by the Club.
8.4. Guest visits for minors
8.4.1. Guest visits by minors are allowed provided that the legal representative signs an agreement assuming full responsibility for the child.
8.4.2. Guest visits to the gym are allowed only for persons who have reached 14 years of age and only in the format of a personal training session with a Club trainer.
Guest visits to Invictus Girls fitness studios are allowed only for persons who have reached 16 years of age.
8.4.3. Guest visits to group training sessions are allowed for persons not younger than 16 years of age, except for high-intensity training sessions (including Bootcamp, Cycle, FT, Invictus Strong), in which minors are not allowed to participate regardless of the consent of their legal representative.
8.4.4. For persons under 14 years of age, guest visits are allowed exclusively as part of personal training sessions or sections under the supervision of a Club trainer, for an additional fee according to the current price list.
8.5. Medical requirements
8.5.1. To admit minors to swimming pool classes, the legal representative must provide a medical certificate from a pediatrician confirming admission to swimming, issued no earlier than 6 (six) months before the visit date.
8.5.2. The Club may request medical documents when registering for classes or during the first visit and may deny admission in their absence.
8.6. Special conditions and termination
8.6.1. If it is established that Club membership was acquired by a person under 14 years of age in violation of these Rules, the Club may unilaterally terminate the Agreement without compensation for the unused period.
8.6.2. If a minor or his/her legal representative violates these Rules, the Club may apply response measures provided for by the Public Offer and these Rules.
9. Rules for visiting the children's room
9.1. General provisions
9.1.1. The Children's Room is intended for temporary organization of leisure activities for children of Club Members and is not an educational, childcare or medical institution.
9.1.2. The Children's Room provides services only within the scope established by these Rules and does not perform functions of care, treatment or education of children.
9.1.3. The operating hours of the Children's Room are established by the Club and communicated to Club Members through information boards and/or the Mobile Application.
9.2. Age and admission conditions
9.2.1. Children aged from 2 (two) to 9 (nine) years inclusive are admitted to the Children's Room.
9.2.2. Children aged from 2 to 5 are admitted to the Children's Room subject to written consent of their legal representative and accompanied by a trusted person determined by the Club.
9.2.3. Children aged 5 and older may stay in the Children's Room unaccompanied.
9.2.4. The child may be handed over to the Children's Room and subsequently collected only by the legal representative (parent or guardian).
9.3. Admission and stay procedure
9.3.1. The legal representative must:
complete the Children's Room visitor register;
provide up-to-date contact details;
confirm payment for the service before the child's stay begins.
9.3.2. The legal representative must remain on the premises of the INVICTUS fitness club throughout the child's stay in the Children's Room.
9.3.3. The maximum continuous stay of a child in the Children's Room is 3 (three) hours.
9.4. Health condition
9.4.1. Only children who show no signs of the following are admitted to the Children's Room:
acute infectious diseases;
conditions transmitted by airborne droplets or contact;
other medical contraindications to being in a children's group.
9.4.2. If signs of illness are detected, the Club staff may deny admission or terminate the child's stay in the Children's Room, notifying the legal representative.
9.5. Prohibited actions and items
9.5.1. It is prohibited to bring into the Children's Room:
sharp, cutting, piercing and injury-prone objects;
personal toys, drinks and food products;
any items representing a potential danger.
9.5.2. In the Children's Room it is prohibited to:
consume food and drinks, including chewing gum;
hand over the child to third parties without the written consent of the legal representative.
9.6. Liability
9.6.1. The legal representative bears full responsibility for the accuracy of the information provided about the child, including information about the child's health condition.
9.6.2. The Club is not responsible for harm caused to the child as a result of:
provision of inaccurate information by the legal representative;
violation of these Rules by the child;
individual behavioral characteristics of the child that do not depend on actions of the Club staff.
10. Liability of club members and response measures
10.1. Obligation to comply with the Rules
10.1.1. Club Members, their guests, accompanying persons and legal representatives of minors must strictly comply with these Rules, the Public Offer and the requirements of the current legislation of the Republic of Kazakhstan.
10.1.2. Ignorance or disregard of these Rules does not release any person from liability for their violation.
10.2. Recording of violations
10.2.1. Violations of these Rules may be recorded by Club employees, including through video surveillance systems, internal acts and service memoranda.
10.2.2. The Club may use such materials for the following purposes:
ensuring safety;
protecting the rights and legitimate interests of the Club, Club Members and employees;
applying response measures.
10.3. Response measures
10.3.1. In the event of violation of these Rules, the Club may apply one or more of the following measures:
oral warning;
written warning;
temporary restriction of access to separate Club zones;
temporary blocking of access to services or the Club as a whole;
refusal to provide separate services;
temporary or permanent restriction of access to the INVICTUS fitness club network.
10.3.2. Response measures are applied taking into account the nature of the violation, its consequences and recurrence.
10.4. Termination of the Agreement
10.4.1. In the event of systematic violations of these Rules, as well as actions creating a threat to life, health, safety or reputation of the Club, Club Members or employees, the Club may unilaterally terminate the Agreement without compensation for the unused period.
10.5. Material liability
10.5.1. Club Members bear material liability for intentional or negligent damage to, loss of or deterioration of the Club property and equipment.
10.5.2. In the event of damage, the Club Member must reimburse the Club for losses incurred in full, including expenses for repair, replacement of equipment and lost profits, if such lost profits are subject to compensation in accordance with the legislation of the Republic of Kazakhstan.
10.6. Liability for third parties
10.6.1. The Club Member bears full responsibility for the actions of:
guests invited by him/her;
persons accompanied by him/her;
minor children present on the Club premises at his/her initiative.
10.6.2. Violations committed by such persons are regarded as violations committed by the Club Member.
11. Final provisions
11.1. Amendment of the Rules
11.1.1. The Club reserves the right to unilaterally amend and supplement these Rules.
11.1.2. The updated version of the Rules enters into force from the moment of its publication:
on the official website of the Club;
and/or in the Mobile Application;
and/or on information boards on the Club premises.
11.2. Application of the Rules
11.2.1. These Rules apply throughout the entire premises of the INVICTUS fitness club network, including main halls, studios, aqua zones, children's rooms and other functional spaces.
11.2.2. These Rules are an integral part of the Public Offer for the provision of fitness services by the INVICTUS fitness club network.
11.3. Consent to the Rules
11.3.1. Acceptance of the Public Offer, registration in the Mobile Application, payment for services, receipt of Club membership or actual use of the Club services means full and unconditional consent of the Club Member to these Rules.
11.3.2. Continued use of the Club services after amendments enter into force means the Club Member's consent to the new version of the Rules.
11.4. Resolution of issues
11.4.1. If questions, complaints or a need for clarification arise, the Club Member may contact the Club administration.
11.4.2. All disputed issues not regulated by these Rules shall be governed by the Public Offer and the current legislation of the Republic of Kazakhstan.